Metric · Answer analysis
Sentiment
Definition
How AI answers portray this brand or competitor when it is mentioned, as positive, neutral, and negative shares of classified mentions.
How it is calculated
Only classified mentions enter the distribution. Unclassified historical answers and classification failures are excluded instead of being treated as neutral.
Where to see it
This metric appears in the refd dashboard and in the no-signup demo, and every value links back to the AI answer it was scored from. A number you cannot trace to an answer cannot be checked, so refd keeps the raw response behind each one.
The definition above is the one the product uses. It is read directly from the same source the dashboard and the MCP server read, so this page cannot drift from the software.
See your evidence