Metric · Answer analysis
Positive sentiment
Definition
Of the answers that mention the brand, the percentage whose portrayal is classified as positive.
How it is calculated
Answers that never mention the brand have no stance to measure and are excluded, as are mentions whose classification is still pending. This is a share of classified mentions, not an average: sentiment is categorical and is never collapsed into a composite score.
Where to see it
This metric appears in the refd dashboard and in the no-signup demo, and every value links back to the AI answer it was scored from. A number you cannot trace to an answer cannot be checked, so refd keeps the raw response behind each one.
The definition above is the one the product uses. It is read directly from the same source the dashboard and the MCP server read, so this page cannot drift from the software.
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